Last Updated: November 7, 2026

1. Information We Collect

We collect information directly from you when you:

  • Register for an account: We collect your name, email, and profile picture (via Google Login).
  • Submit a listing: Information about organizations or resources you add.
  • Contact us via email or phone.

The types of personal information we may collect include:

  • Name and Email address (for authentication)
  • Profile Picture (from your Google account)
  • Phone number (if provided for a listing)
  • Location (City/Area for directory listings)
  • Volunteer interests and skills

Data Usage

We also automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information.

2. How We Use Your Information

We use personal information collected via our Site for legitimate business purposes described below:

  • To facilitate volunteer coordination: We use your information to connect you with relevant volunteering opportunities, NGOs, or community initiatives based on your stated interests.
  • To respond to inquiries: We use your information to respond to your questions and solve any potential issues you might have.
  • To send administrative information: We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

3. Sharing Your Information

We strictly do not sell your personal data. We may share your data in the following situations:

  • With Partner NGOs: If you explicitly sign up to join or assist a specific organization, we may share your contact details with them to facilitate that connection.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Cookies and Analytics

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

  • Google Analytics: We may use Google Analytics to analyze site traffic and user behavior. Google Analytics uses cookies to collect anonymous usage data. You can opt-out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

6. Contact Us

Please contact us via our Contact Page.